Customer Relation Associate - Email Process - Insurance (1-6 yrs) Mumbai (After-Sales / Customer Service) in Mumbai, Maharashtra for sale
Job Description : - Email process which required solving of Customer enquiries and complaints through emails. - Major handling of customer queries and complaints on a daily basis. - Filing customer information on the system on a daily basis. - Mailing up customers with regards to any further queries, if required. Also, for faster resolution of customers complain/ query. (FCR) - Handling of major correspondence received by the customers in the form of emails, letters, claims. (ref:updazz.com)